Careers at JT Restoration

About the Job We are seeking a detail-oriented and customer-focused Operations Collections Specialist to join our Operations team. This role plays a critical part in maintaining healthy cash flow while delivering professional and positive customer experience. The ideal candidate is organized, proactive, and skilled at balancing firm collections practices with excellent customer service Who We Are Joe Taylor Restoration is more than a restoration company — we are a lifeline for people in their most difficult moments. As the leading property restoration company in the Southeastern United States, we have built a reputation for excellence, reliability, and heart. We live this cause through our Core Focus: delivering an Unmatched Service Experience® in every interaction, on every job, for every client. This experience is made real through our Core Values: Integrity Above All, Accountability, WOW Factor Personal and Professional Growth What You’ll Do · Manage and monitor accounts receivable to ensure timely collections · Contact customers regarding past-due balances via phone and email · Resolve billing discrepancies and research account issues · Negotiate payment arrangements and follow up on commitments · Maintain accurate records of collection activities and customer communications · Collaborate with internal teams to improve billing accuracy and process efficiency · Provide responsive, solution-oriented customer support Qualifications · 2+ years of collections, accounts receivable, or related experience · Strong communication and conflict-resolution skills · High attention to detail and strong organizational abilities · Ability to handle sensitive conversations professionally and confidently · Proficiency in Microsoft Office and accounting/ERP systems preferred What’s in It for You This is an excellent opportunity for a motivated professional who thrives in a fast-paced environment and is committed to delivering results while maintaining strong customer relationships.

About the Job The Branch Manager oversees the daily operations and overall performance of the branch, including direct leadership of both office and field teams. This role is responsible for driving operational excellence, team performance, customer satisfaction, and branch profitability. The Branch Manager may also serve as an Estimator or Project Team Leader on large losses while supporting broader operational needs. Compensation & Growth Opportunities We are seeking driven, high-performing leaders motivated by growth, accountability, and results. This role offers: • Competitive base compensation • Performance-based bonus opportunities • Uncapped commission and incentive earning potential • Merit-based advancement opportunities • Leadership impact on branch success and profitability • A high-performance culture that recognizes results Who We Are • Joe Taylor Restoration is a leading property restoration company in the Southeastern United States. We are committed to delivering an Unmatched Service Experience® and are guided by our core values: • Integrity Above All • Accountability • WOW Factor • Personal & Professional Growth What You’ll Do • Lead, coach, and hold field and office teams accountable to performance goals • Oversee branch financial performance, including budgeting, forecasting, and cost control • Ensure high levels of customer satisfaction across all projects • Manage staffing, equipment, and resources to maintain production capacity • Recruit, hire, and develop a high-performing team • Monitor and drive key performance indicators (KPIs) for Estimators and Project Team Leaders • Implement strategies to improve operational efficiency and profitability • Review and approve job costing and billing in a timely manner • Conduct performance evaluations and support employee development • Partner with senior leadership to address challenges and drive branch growth • Maintain overall branch facility operations Qualifications • Bachelor’s degree preferred • 5+ years of experience in operations, production, or management • Strong leadership, communication, and decision-making skills • Experience managing budgets and performance metrics • Valid driver’s license required What’s in It for You • Opportunity to lead and grow a high-impact branch • Clear path for advancement within a growing organization • Work alongside a supportive leadership team that values results and initiative • Competitive compensation and the ability to drive performance

We Are Hiring Statewide! We are excited to announce that this position is available across Florida. Join our team in one of these key locations: • Delray • Orlando • Fort Myers • Tampa • Jacksonville • Tallahassee • Pensacola Who We Are Joe Taylor Restoration is more than a restoration company — we’re a lifeline for people during their most difficult moments. As a leader in property restoration across the Southeastern U.S., we’ve built our reputation on excellence, reliability, and heart. Our mission is simple yet powerful: Helping People Restore Their Lives. We live this cause through our Core Focus — delivering an Unmatched Service Experience on every job and for every client — and through our Core Values: • Integrity Above All • Accountability • WOW Factor • Personal & Professional Growth Our Culture Culture is our competitive edge. We’ve created an environment where excellence thrives, teamwork comes naturally, and growth is unstoppable. Training is not an event — it’s a way of life. Every team member learns, grows, and advances through classroom learning, online courses, mentorship, and leadership workshops. We encourage bold thinking and empower every person to lead at any level. Our people act with urgency, empathy, and precision — the hallmark of our WOW Factor. Our Team We have seven locations in Florida, we represent the top 1% of our industry. Every role — from customer support to production, estimating, management, and sales — plays a vital part in restoring homes and lives. We invest heavily in career pathing and leadership development. Every position is an opportunity to grow, and every promotion begins within. Our leaders coach and develop the next generation through mentorship and measurable performance goals. Technology & Innovation We embrace cutting-edge tools like estimating software, photo documentation, and automated reporting to enhance accuracy and efficiency. Technology doesn’t replace people — it amplifies their potential. Growth & Opportunity We’re committed to promoting from within — 100% of leadership positions are offered internally first. Our team members own their future through clear performance scorecards and ongoing feedback. We reward ambition, professionalism, and a drive for excellence. Our Clients We partner with organizations that share our high standards — property managers, insurance carriers, municipalities, and contractors. Our clients value our urgency, empathy, and precision, and many become long-term partners who refer others because they trust us completely. Why Work With Us Joe Taylor Restoration isn’t just a place to work — it’s a place to grow, lead, and make a difference. We offer: • Continuous training and leadership development • Opportunities for advancement from within • A strong, supportive culture built on trust and excellence • Cutting-edge technology that empowers you to succeed At Joe Taylor Restoration, we don’t just restore properties — we restore peace of mind, confidence, and lives. Together, we’re building something extraordinary. Make a difference where it matters most—help homes recover fast from water disasters. If you’re dependable, detail-oriented, and ready to start your restoration career, we’ll provide the tools, training, and support you need. About Joe Taylor Restoration: We’re a leading emergency restoration company that values teamwork, integrity, and growth. What You’ll Do: • Extract water and set up drying equipment • Remove damaged materials and restore properties • Drive company vehicles to job sites • Perform moisture readings and equipment checks • Support general shop maintenance Pay & Incentives: Earn $18–$20/hr based on experience. Uniforms, tools, and growth opportunities provided. Schedule & Location: Full-time, on-site in Delray Beach, FL. Emergency availability required. Requirements: • High school diploma or GED • Valid driver’s license • Able to lift 45 lbs and work in varied environments • WRT/ASD certification preferred Benefits: Medical, PTO, paid training, career advancement. Next Steps: Apply today and help families get back on their feet—with you on the front lines. https://careers.hirebus.com/jobs/e27ed5b9-6706-4d1b-834e-c955986a2840

We are excited to announce that this position is available across Florida. Join our team in one of these key locations: • Delray • Orlando • Fort Myers • Tampa • Jacksonville • Tallahassee Joe Taylor Restoration is hiring a Restoration Cleaning Project Team Lead. In his role you will lead a team of technicians through fire, smoke, mold, biohazard, and wind damage restoration projects, bringing properties back to their pre-disaster condition. Compensation & Growth Opportunities We are seeking driven, high-performing professionals who are motivated by growth, achievement, and financial success. This role offers a strong compensation structure designed to reward initiative, results, and long-term performance. Competitive base compensation. • Competitive base compensation • Quarterly performance bonuses • Additional incentive pay opportunities • Merit-based advancement opportunities • A high-performance culture that recognizes and rewards results Who We Are Joe Taylor Restoration is a leading property restoration company in the Southeastern United States. We are committed to delivering an Unmatched Service Experience® and are guided by our core values: • Integrity Above All • Accountability • WOW Factor • Personal & Professional Growth What You'll Do • Lead and manage technicians on active restoration job sites to ensure work follows the estimate and safety guidelines • Oversee fire, smoke, mold, biohazard, and wind damage restoration projects from start to completion • Train new technicians within their first 90 days following company procedures and the training program • Communicate with homeowners, business owners, estimators, and subcontractors throughout each project • Document job sites with pre, during, and post photos uploaded daily • Manage department inventory, supplies, equipment, and vehicle maintenance coordination Qualifications • 1–3 years of restoration experience • Mold Certification, AMRT & WTR required • Valid driver’s license • Strong leadership, documentation, and communication skills What's In It For You • Work with state-of-the-art restoration technology and equipment • Learn a skilled trade with hands-on training and real career growth potential • Every project has a visible, meaningful impact on someone's life

About the Job Joe Taylor Restoration is hiring for a Restoration Cleaning Technician. In this role, you will clean and restore homes and businesses damaged by fire, water, and mold, helping property owners get back to normal after some of the worst days they have experienced. Compensation & Growth Opportunities We are seeking driven, high-performing professionals who are motivated by growth, achievement, and financial success. This role offers a strong compensation structure designed to reward initiative, results, and long-term performance. Competitive base compensation. • Competitive base compensation • Quarterly performance bonuses • Additional incentive pay opportunities • Merit-based advancement opportunities • A high-performance culture that recognizes and rewards results Who We Are Joe Taylor Restoration is a leading property restoration company in the Southeastern United States. We are committed to delivering an Unmatched Service Experience® and are guided by our core values: • Integrity Above All • Accountability • WOW Factor • Personal & Professional Growth What You’ll Do • Clean residential and commercial buildings damaged by fire, water, or mold • Remove debris from homes and structures affected by disasters • Assist your Project Team Leader with site restoration from start to completion • Use equipment and tools responsibly and report any deficiencies immediately • Replenish supplies and keep the job site organized and safe • Follow safety rules, operating instructions, and company procedures on every project Qualifications • High school diploma or GED • Valid driver's license • 1–3 months of construction, cleaning, or demo experience • Ability to lift 45 lbs. and work on your feet What’s in It for You • Work with state-of-the-art restoration technology and equipment • Learn a skilled trade with hands-on training and real career growth potential • Every project has a visible, meaningful impact on someone's life Next Steps If this Restoration Cleaning Technician role is the right fit, apply today and join the Joe Taylor Restoration team.

About the Job The Outside Sales Account Executive is responsible for driving revenue by acquiring new clients and managing existing clients. The position creates market awareness of Joe Taylor Restoration and manages the company’s reputation externally. Compensation & Growth Opportunities We are seeking driven, high-performing leaders motivated by growth, accountability, and results. This role offers: • Competitive base compensation • Uncapped commission and earning potential • Merit-based advancement opportunities • Impact on branch success and profitability • A high-performance culture that recognizes results Who We Are Joe Taylor Restoration is a leading property restoration company in the Southeastern United States. We are committed to delivering an Unmatched Service Experience® and are guided by our core values: • Integrity Above All • Accountability • WOW Factor • Personal & Professional Growth What You’ll Do • Maintain and maximize the current client base utilizing CRM tools. • Perform continual prospecting, including cold calling, following up on leads and referrals, and contacting new offices and personnel within the offices of existing customers. • Follow up on sales activity via phone and/or email communication. • Manage the full-cycle sales process from prospecting to closing of project. • Develop and maintain accurate customer files to enable easy tracking of an account’s progress. • Maintain weekly and monthly sales activity reports. • Meet regularly with the Director of Sales to discuss current challenges and future sales opportunities. • Analyze the client base to determine the best marketing approach and organize events or other opportunities that help drive sales. • Perform any and all other duties assigned by the supervisor. Qualifications · Minimum Education: High School Diploma or GED · Minimum Experience: One to two (1–2) years of experience and/or training in outside sales · Valid Driver’s License What’s In It For You • Opportunity to grow your sales career in a fast-paced, relationship-driven industry • Take ownership of your financial success in a commission-driven role with strong earning potential • Direct impact on company success and client satisfaction • Become part of a team that strives for excellence in everything we do

Joe Taylor Restoration is hiring for a Water Project Team Lead in FL. You will lead restoration teams through water, fire, smoke, mold, and wind damage projects, managing crews, communicating with homeowners and insurance adjusters, and ensuring every property is brought back to pre-disaster condition on time and on budget. Who You Are • You are a field leader who stays calm in emergency situations and makes clear decisions when properties and timelines are on the line • You take pride in managing a project from first inspection through final completion without a single detail falling through the cracks • You love leading a crew that delivers quality work under pressure and in unpredictable conditions • You believe every homeowner and business owner deserves honest communication and a property restored to the standard they expect • You are organized, self-motivated, and take initiative to keep projects moving without waiting to be told what comes next • You bring 1 to 3 years of water restoration experience and hold a WRT certification Who We Are • Joe Taylor Restoration uses state-of-the-art technology and equipment to inspect, identify, and solve restoration problems the first time • We restore residential and commercial properties damaged by fire, smoke, water, wind, mold, and asbestos • Our level of technology and thoroughness is what sets us apart in the restoration industry • We handle complex, high-value restoration projects and invest in leaders who can manage them from start to finish What You Will Do Each Day • Lead the successful completion of water, fire, smoke, mold, and wind damage restoration projects • Manage assigned employees and ensure tasks are completed effectively and efficiently on every job site • Perform site inspections and oversee project quality from initiation through completion • Communicate with homeowners, business owners, insurance adjusters, and subcontractors throughout each project • Ensure all project documents are complete, current, and uploaded appropriately • Maintain equipment and vehicles in responsible working condition Why You'll Love Working Here • Full-time, field-based Water Project Team Lead position in Florida • Lead complex restoration projects using state-of-the-art technology • Manage teams and continue building your leadership career with a growing restoration company • Make a meaningful impact by helping restore properties for people during some of their toughest moments Next Steps If this Water Project Team Lead role matches your experience and leadership ability, apply today.

The Estimator serves as the primary point of contact for customers, insurance adjusters, and homeowners throughout the restoration process. This role is responsible for inspecting property damage, preparing accurate estimates, securing project approvals, and managing restoration projects from start to finish. The Estimator ensures projects are completed safely, on time, within budget, and to the highest standards while delivering exceptional customer experience. Who We Are Joe Taylor Restoration is a leading property restoration company committed to delivering Unmatched Service Experience®. Our team is guided by our core values: • Integrity Above All • Accountability • WOW Factor • Personal & Professional Growth What You’ll Do • Conduct site inspections to assess damage caused by fire, smoke, water, mold, wind, and biohazards. • Prepare accurate estimates for restoration projects. • Obtain customer approvals and signed contracts to begin work. • Communicate with homeowners, business owners, insurance adjusters, and subcontractors throughout the project. • Manage assigned restoration projects from start to completion. • Supervise assigned employees and ensure work is completed safely, efficiently, and according to company standards. • Monitor project progress, timelines, and quality. • Manage jobs through CRM and coordinate with insurance adjusters. • Perform other duties as assigned. Qualifications • Bachelor's degree preferred. • 1–3 years of estimating, restoration, or project management experience. • Valid driver's license. • Minimum of 2–3 years of experience with Xactimate. • Preferred certifications: Mold Certification, AMRT, WRT and Lead Certification Knowledge, Skills & Abilities • Strong communication and customer service skills. • Ability to accurately assess property damage and prepare estimates. • Strong organizational and time management skills. • Ability to manage multiple projects and meet deadlines. • Sound decision-making and problem-solving skills. • Ability to work effectively under pressure in emergency situations. • Strong leadership and team management skills. • Ability to communicate effectively, both verbally and in writing Location: Tampa (On the Road) Salary Range: $125,000–$250,000