Branch Manager

The Branch Manager is responsible for overseeing the daily operations of the branch, including direct supervision of both office and field personnel. This role may also serve as an Estimator or Project Team Leader on large losses, as well as support other operational needs to ensure overall branch success.

Who We Are

Joe Taylor Restoration is more than a restoration company — we are a lifeline for people in their most difficult moments. As the leading property restoration company in the Southeastern United States, we have built a reputation for excellence, reliability, and heart.

We are driven by our Core Focus: delivering an Unmatched Service Experience® in every interaction, on every job, for every client.

Our Core Values guide everything we do:

• Integrity Above All

• Accountability

• WOW Factor

• Personal & Professional Growth

What You’ll Do

·       Lead, coach, and hold field and office teams accountable to performance goals

·       Oversee branch financial performance, including budgeting, forecasting, and cost control

·       Ensure high levels of customer satisfaction across all projects

·       Manage staffing, equipment, and resources to maintain production capacity

·       Recruit, hire, and develop a high-performing team

·       Monitor and drive key performance indicators (KPIs) for Estimators and Project Team Leaders

·       Implement strategies to improve operational efficiency and profitability

·       Review and approve job costing and billing in a timely manner

·       Conduct performance evaluations and support employee development

·       Partner with senior leadership to address challenges and drive branch growth

·       Maintain overall branch facility operations

Qualifications

·       Bachelor’s degree preferred

·       5+ years of experience in operations, production, or management

·       Strong leadership, communication, and decision-making skills

·       Experience managing budgets and performance metrics

·       Valid driver’s license required

What’s in It for You

·       Opportunity to lead and grow a high-impact branch

·       Clear path for advancement within a growing organization

·       Work alongside a supportive leadership team that values results and initiative

·       Competitive compensation and the ability to drive performance