Careers at Velocity Trade Partners

We are hiring an Plumbing Operations Manager for our Dallas, TX location to own the board, the field, and the invoice. You need three or more years managing operations or a field team, ideally in home services or plumbing and drains, plus hands on ServiceTitan experience or certification. Who You Are: • You are the person the field calls first, and you want to be that person. • You take pride in a clean board where nothing sits untouched. • You are a clear communicator who holds people accountable and keeps the crew glad to work for you. • You stay organized when the day goes sideways and fix problems early. • You bring the proven ability to run several technicians and job sites at once. • You bring a high school diploma or GED (business or operations degree a plus), Slack and Microsoft Teams knowledge, a valid driver's license, and reliable transportation. Who We Are: • We are a portfolio of plumbing, drain, and home services brands. • We run on ServiceTitan, so dispatching, invoicing, and performance live in one system. • We are hiring confidentially and will share the brand name once we are talking. What You Will Do Each Day: • Run scheduling and dispatch in the ServiceTitan admin portal. • Monitor active jobs for updates, notes, and accurate invoicing. • Confirm supervisor coverage on high ticket work before first dispatch. • Answer the field all day and protect the customer experience. • Review technician performance and deliver coaching and corrective action. • Lead operations meetings and work with the office on parts and escalations. Why You'll Love Working Here: • Full time and onsite at the Dallas location. • You own the location end to end, from the morning board to close out. Next Steps: If that is the Operations Manager job you want, take a few minutes and apply.

We need an Plumbing Operations Manager to run our Fort Worth, TX location, from the morning board to the last invoice at night. You need three or more years managing operations or a field team, ideally in home services or plumbing and drains, plus hands on ServiceTitan experience or certification. Who You Are: • You are the person the field calls first, and you want to be that person. • You take pride in a clean board where nothing sits untouched. • You are a clear communicator who holds people accountable and keeps the crew glad to work for you. • You stay organized when the day goes sideways and fix problems early. • You bring the proven ability to run several technicians and job sites at once. • You bring a high school diploma or GED (business or operations degree a plus), Slack and Microsoft Teams knowledge, a valid driver's license, and reliable transportation. Who We Are: • We are a portfolio of plumbing, drain, and home services brands. • We run on ServiceTitan, so dispatching, invoicing, and performance live in one system. • We are hiring confidentially and will share the brand name once we are talking. What You Will Do Each Day: • Run scheduling and dispatch in the ServiceTitan admin portal. • Monitor active jobs for updates, notes, and accurate invoicing. • Confirm supervisor coverage on high ticket work before first dispatch. • Answer the field and keep technicians moving to the next job. • Review technician performance and deliver coaching and corrective action. • Lead operations meetings and work with the office on parts and escalations. Why You'll Love Working Here: • Full time and onsite at the Fort Worth location. • You own the location end to end, from the morning board to close out. Next Steps: If that is the Operations Manager job you want, take a few minutes and apply.

We are hiring an Plumbing Operations Manager for our Howell, NJ location. The board, the field team, and the revenue sit with you. You need three or more years managing operations or a field team, ideally in home services or plumbing and drains, plus hands on ServiceTitan experience or certification. Who You Are: • You are the first call the field makes all day, and that suits you. • You take pride in a clean board where nothing sits untouched. • You are a clear communicator who holds people accountable and keeps the crew glad to work for you. • You stay organized when the day goes sideways and fix problems early. • You bring the proven ability to run several technicians and job sites at once. • You bring a high school diploma or GED (business or operations degree a plus), Slack and Microsoft Teams knowledge, a valid driver's license, and reliable transportation. Who We Are: • We are a portfolio of plumbing, drain, and home services brands. • We run on ServiceTitan, so dispatching, invoicing, and performance live in one system. • We are hiring confidentially and will share the brand name once we are talking. What You Will Do Each Day: • Run scheduling and dispatch in the ServiceTitan admin portal. • Monitor active jobs for updates, notes, and accurate invoicing. • Confirm supervisor coverage on high ticket work before first dispatch. • Check in with technicians and clear what is in their way. • Review technician performance and deliver coaching and corrective action. • Lead operations meetings and work with the office on parts and escalations. Why You'll Love Working Here: • Full time and onsite at the Howell location. • You own the location end to end, from the morning board to close out. Next Steps: If that is the Operations Manager job you want, take a few minutes and apply.

We are hiring an Plumbing Operations Manager for our Brea, CA location. The board, the field team, and the revenue sit with you. You need three or more years managing operations or a field team, ideally in home services or plumbing and drains, plus hands on ServiceTitan experience or certification. Who You Are: • You are the person the field calls first, and you want to be that person. • You take pride in a clean board where nothing sits untouched. • You are a clear communicator who holds people accountable and keeps the crew glad to work for you. • You stay organized when the day goes sideways and fix problems early. • You bring the proven ability to run several technicians and job sites at once. • You bring a high school diploma or GED (business or operations degree a plus), Slack and Microsoft Teams knowledge, a valid driver's license, and reliable transportation. Who We Are: • We are a portfolio of plumbing, drain, and home services brands. • We run on ServiceTitan, so dispatching, invoicing, and performance live in one system. • We are hiring confidentially and will share the brand name once we are talking. What You Will Do Each Day: • Run scheduling and dispatch in the ServiceTitan admin portal. • Monitor active jobs for updates, notes, and accurate invoicing. • Confirm supervisor coverage on high ticket work before first dispatch. • Answer the field all day and check in with technicians. • Review technician performance and deliver coaching and corrective action. • Lead operations meetings and work with the office on parts and escalations. Why You'll Love Working Here: • Full time and onsite at the Brea location. • You own the location end to end, from the morning board to close out. Next Steps: If that is the Operations Manager job you want, take a few minutes and apply.

This position is not available to candidates residing in California. Velocity Trade Partners is hiring a remote Inside Sales Representative to work open estimates and rehash. Pay is commission based on the revenue you sell, so what you earn tracks what you close. Your day centers on one thing. You call customers who already have a quote from us, and you turn those quotes into booked plumbing and drain jobs. Who You Are: • You are motivated by sales and you like watching your own numbers climb. • You are confident on the phone and comfortable asking for the sale. • You stay steady when you hear no, and you work through objections without pushing. • You take pride in leaving every customer better than you found them, even the ones who do not buy. • You bring an organized, detail focused approach to tracking estimates, amounts sold, and follow ups. • You bring comfort with pay that rises and falls with what you sell. Who We Are: • Velocity Trade Partners handles plumbing and drain service work for homeowners. • Our field crews finish the job. Our inside sales desk makes sure customers know about the work still sitting on the table. • We run inside sales alongside Operations and Dispatch, so sold work gets scheduled and closed out cleanly. What You Will Do Each Day: • Call customers who have open estimates from completed jobs. • Follow up on estimates that have been open at least three days. • Listen for what the customer needs and present the right option. • Work through objections and ask for the sale. • Present pricing and approved discount options accurately. • Document each estimate you work and coordinate with Operations and Dispatch so sold work gets scheduled. Why You'll Love Working Here: • Your pay is commission based on the revenue you sell. • This is a fully remote Inside Sales Representative role. • You work warm leads. Every customer you call already asked us for a quote, so you are not cold calling from a list. Next Steps: If you like closing over the phone, apply and we will reach out with the next step.

Velocity Trade Partners is hiring an AP/AR Accounting Specialist for a fully remote role. Pay is $42,000 to $55,000 per year depending on experience level. You need AP/AR and general accounting knowledge, and QuickBooks Online experience is preferred. You will run vendor invoices and reconciliations for a finance department that supports several companies at once. Who You Are: • You are organized in a way that holds up when several companies need your attention on the same day. • You take pride in catching the discrepancy nobody else noticed on a vendor statement. • You love chasing a question all the way to a clean answer instead of leaving it half solved. • You are the teammate who speaks up early when something looks off rather than letting it sit. • You bring detail work you can stand behind, down to the last matched transaction. • You bring Service Titan or similar software experience, and Sage experience is a plus. Who We Are: • We acquire plumbing, drain, and electrical companies and build them into leaders in their markets. • Our plumbing and drain businesses operate as underground infrastructure specialists. • Our electrical contractors serve the power demands of an AI driven world. • Our finance department supports multiple entities across the portfolio. What You Will Do Each Day: • Manage multiple AP email inboxes and process and categorize vendor invoices. • Reconcile vendor statements and identify discrepancies. • Export and reconcile invoices into QuickBooks. • Match bank transactions. • Assist with AP/AR and bank reconciliations. • Raise questions to teammates when accounting treatment is unclear. Why You'll Love Working Here: • Pay of $42,000 to $55,000 per year based on experience level. • Fully remote, so you work from wherever you are set up. • You work across multiple entities as an AP/AR Accounting Specialist, so the work stays varied. • You own your questions through to resolution instead of handing them off.

Velocity Trade Partners is hiring a remote Customer Service Representative, with pay of $20 to $25 per hour plus booking incentives. You will be the first voice customers hear when something at their home or on their property is not working, booking service calls and turning inbound contacts into trusted long-term relationships across our national network of Home Services and Underground Infrastructure brands. Who You Are • You take pride in being the calm, confident voice that makes anxious customers feel heard. • You believe a great service call begins with a great first call, and you set that tone every time. • You love the rhythm of a busy phone day, where one good question turns an inquiry into a booked job. • You are coachable and want to keep getting better, including reviewing your own call recordings. • You are the kind of teammate who stays sharp on a CRM while staying fully engaged with the person on the line. • You bring at least one year of call center or customer service experience, a warm and confident phone presence, and strong typing and computer skills. Who We Are • Velocity Trade Partners operates a growing portfolio of Home Services and Underground Infrastructure brands across the country. • We are redefining what it means to be in the trades, acquiring plumbing, drain, and electrical companies and transforming them into industry leaders. • We are the fastest-growing underground infrastructure portfolio in the world. • We provide proven scripts, weekly coaching, and the technology to win every call, and we recognize the people who do it well. What You Will Do Each Day • Answer inbound calls from customers across our national network and book service calls, maintenance visits, and estimates into ServiceTitan. • Use proven call scripts and probing questions to convert inquiries into booked jobs while building trust with the customer. • Make outbound calls for membership renewals, maintenance reminders, estimate follow-ups, and reschedule recovery. • Promote membership programs, maintenance plans, and recommended services in a consultative way. • Document every call accurately in ServiceTitan with clean notes, tags, and dispositions. • Partner with Dispatch and Field Supervisors to keep the schedule full and the customer informed. Why You Will Love Working Here • Pay of $20 to $25 per hour, plus booking incentives. • Full-time remote Customer Service Representative role with year-round work. • Weekly pay via direct deposit. • Health, dental, and vision insurance available after one month. • Paid training and onboarding, plus paid time off and paid holidays. • Career paths into senior CSR, lead CSR, quality assurance, dispatch, and call center leadership across our portfolio of brands. Next Steps If you are a warm, confident phone professional ready to turn inbound calls into long-term customer relationships, apply for the Customer Service Representative role and our team will be in touch.

Velocity Trade Partners is hiring a remote Dispatch Representative, with pay of $20 to $25 per hour plus performance incentives. You will work nights and weekends and own the ServiceTitan dispatch board for one or more of our residential service brands and make real-time calls that directly impact technician productivity, customer experience, and same-day capture. Who You Are • You take pride in keeping a busy operation moving when everything wants to fall apart at once. • You believe great dispatch is half logistics and half customer care, and you bring both. • You love the daily puzzle of fitting jobs, technicians, drive times, and capacity together. • You stay calm under pressure, the kind of dispatcher technicians and supervisors both want on the board during a hectic Friday. • You are tech-savvy and comfortable bouncing between ServiceTitan, phone systems, texting platforms, and routing tools. • You bring at least two years of dispatching or scheduling experience and hands-on ServiceTitan proficiency. Who We Are • Velocity Trade Partners operates a growing portfolio of residential service brands across the country. • Our Dispatch Representatives sit at the center of daily operations, keeping technicians moving, customers informed, and revenue producing. • We are building a national service network where dispatch decisions directly impact technician paychecks and customer satisfaction. • We offer real career paths into senior dispatch, dispatch supervision, operations leadership, and corporate roles. What You Will Do Each Day • Coordinate and dispatch service technicians across multiple markets based on job priority, technician skill, location, drive time, and capacity. • Run the ServiceTitan dispatch board in real time, moving jobs, optimizing routes, and adjusting assignments to maximize billable hours and on-time arrivals. • Communicate with field technicians by phone, text, and chat to confirm job details, parts needs, and customer notes before each call. • Proactively call customers with ETA updates, delay notifications, and arrival confirmations to protect the customer experience. • Track job progress throughout the day, flag at-risk calls, and reroute or escalate before delays turn into complaints. • Maintain accurate records of job statuses, technician activity, dispatch notes, and customer updates in ServiceTitan. • Work night and weekend hours. Why You Will Love Working Here • Pay of $20 to $25 per hour, plus performance incentives. • Full-time remote Dispatch Representative role with year-round work. • Weekly pay via direct deposit. • Health, dental, and vision insurance available after one month. • Paid training and onboarding, plus paid time off and paid holidays. • Career growth path into senior dispatch, dispatch supervision, and operations leadership. Next Steps If you are a calm, organized dispatcher with hands-on ServiceTitan experience, apply for the Dispatch Representative role and our team will be in touch.