Careers at SSA Group at the Monterey Bay Aquarium

SSA Group is hiring a part-time Retail Warehouse Associate at Monterey Bay Aquarium in Monterey, CA, paying $17.00 per hour. You will be the person who keeps merchandise moving from the warehouse to the retail floor so guests find what they need every day. Who You Are: • You take pride in keeping a space organized so the rest of the team can move fast • You love the feeling of ending a shift with every box, shelf, and count in its right place • You are reliable, the kind of teammate others want working next to them • You believe the small details (an accurate count, a clean aisle) are what separate good operations from great ones • You are curious about how a world-class guest experience gets built behind the scenes Who We Are: • SSA Group has spent 50 years partnering with zoos, aquariums, and museums to elevate dining, retail, and admissions • We support cultural attractions across the United States, including Monterey Bay Aquarium • We were built by families, for families, and we customize our approach to each partner • Sustainability, inclusivity, and innovation guide how we work What You Will Do Each Day: • Fill daily restock orders for retail locations across the Aquarium • Receive, catalog, and store incoming supplies and merchandise • Follow inventory control procedures for bulk storage and distribution • Keep the warehouse clean, safe, and organized • Support compliance with all health and safety regulations Why You'll Love Working Here: • $17.00 per hour, hourly non-exempt • Part-time, onsite at Monterey Bay Aquarium • Get Paid Early access to your earnings • Tuition discount through Partnership College • Parental Leave and Employee Assistance Program • Meal plan and employee discounts

Looking for a job that makes a difference? As a Retail Associate at Monterey Bay Aquarium, working as a member of the SSA Group team, you'll contribute to creating memorable guest experiences while supporting our sustainability initiatives. Work in a team that’s committed to reducing environmental impact and providing top-tier service. Who You Are: - You are reliable and enjoy working with people. - You have a passion for conservation and sustainability. - You thrive in a fast-paced, dynamic environment. - You are committed to ensuring guests have a seamless experience. - You work well both independently and in a team setting. Who We Are: - Monterey Bay Aquarium is dedicated to making each guest’s experience unforgettable. - We partner with local fishermen and food providers to reduce emissions. - We’ve eliminated single-use plastic packaging in our stores and culinary operations. - Our work environment fosters growth and community involvement. - We support sustainability and strive for meaningful conservation efforts. What You Will Do Each Day: - Fulfill guests’ needs with efficiency and care. - Keep retail displays clean, organized, and stocked. - Report product shortages or special requests to supervisors. - Provide excellent customer service to enhance the guest experience. - Follow all safety and cleanliness protocols in your work area. Why You'll Love Working Here: - Pay range of $16.50 - $17.00 per hour. - Flexible hours including weekends and holidays - Week-long paid welcome training to kickstart your journey. - Employee discounts on retail and meals. - Paid parental leave and employee assistance programs. - Opportunities to grow in a mission-driven environment. Next Steps: Ready to make an impact? Apply now. SSA Group, LLC. is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, marital status, national origin or ancestry, age, physical or mental disability, medical condition, genetic information, military/veteran status, or any other characteristic protected by federal, state, or local laws. Reasonable Accommodation We are committed to providing reasonable accommodations for qualified applicants with disabilities, disabled veterans, or those with other needs during the application or interview process. If you require an accommodation, please contact hello@hirebus.com San Francisco Fair Chance Ordinance (if applicable) Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information, please review the “Fair Chance Ordinance – Know Your Rights” document. By submitting your job application, you confirm that you have reviewed this document. California Consumer Privacy Act (CCPA) All California residents: By submitting your job application, you acknowledge that you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (“Notice”).

Food Service Runner Monterey, CA $16.90–$18/hr Reports To: Food Service Operations Manager(s) SSA Group at the Monterey Bay Aquarium is hiring a Food Service Runner in Monterey, CA. Pay is $16.90 to $18 per hour, and no previous experience is required. As a Food Service Runner, you will bring fresh orders to guests at one of the best attractions in the world and keep service moving during high-volume shifts. Who You Are: • You are a natural communicator who makes guests and teammates feel heard. • You take pride in solving problems fast and staying organized when the line gets long. • You are the kind of teammate others want on their shift, personable, professional, and upbeat. • You believe in stepping up without being asked and helping wherever the team needs you. • You bring the ability to stand for long stretches and lift or move boxes between 10 and 35 pounds. • You bring availability for varied hours, including nights, weekends, and holidays as needed. Who We Are: • SSA Group runs food service at the Monterey Bay Aquarium. • Hospitality is our whole business. We help great attractions serve their guests at the highest level. • Join us and learn what it means to serve others well. What You Will Do Each Day: • Run food orders to guests and help with anything else they need. • Communicate with front-of-house and back-of-house teams so orders go out correct and on time. • Follow daily prep and task lists, and meet standards for speed, quality, safety, and guest service. • Keep your station clean, sanitary, and organized, with proper uniform and hygiene practices. • Know the menu, pricing, and daily specials. • Report guest feedback and any service or quality issues to leadership. Why You'll Love Working Here: • Pay of $16.90 to $18 per hour. • Onsite role at the Monterey Bay Aquarium. • No experience needed. You learn hospitality on the job.

Are you ready to join a world-class team at the SSA Group at the Monterey Bay Aquarium? We’re looking for a reliable Food Service Associate who takes pride in providing exceptional service. Enjoy a supportive work environment and a variety of benefits, including paid training and career growth opportunities. Who You Are: • Strong interpersonal and communication skills. • Detail-oriented, organized, and skilled at problem solving. • Flexible and thrives in a fast-paced environment. • Cash handling/cashier experience with register or POS knowledge. • Committed to high hygiene and service standards. Who We Are: At the Monterey Bay Aquarium, we create a unique culinary and retail experience for all guests. We reduce plastic waste, collaborate with local fishermen, and promote ocean conservation. Our team values sustainability, inclusion, and delivering memorable experiences. What You Will Do Each Day: • Perform SSA EXTRA Guest Service for every guest. • Operate a cash register and follow cash-handling procedures. • Support daily food prep (FOH and line). • Meet food service, safety, and quality standards. • Maintain cleanliness, organization, and personal hygiene. Why You'll Love Working Here: • Pay: $17.50 /hour, based on experience. • Full benefits package including paid welcome training, employee discounts, tuition discounts, parental leave, meal plan, and Employee Assistance Program. • Inclusive, positive, and team-oriented culture.

Love working in a fast-paced kitchen? Bring your culinary skills to the SSA Group at Monterey Bay Aquarium, where you'll prepare delicious meals for visitors while working in a dynamic, mission-driven environment. Who You Are: • You have experience in a fast-paced kitchen, ideally in quick service. • You enjoy working on your feet and handling physical tasks. • You are dependable and have reliable transportation. • You’re passionate about food and delivering great customer experiences. Who We Are: • The SSA Group at Monterey Bay Aquarium is a leader in conservation, education, and community engagement. • We offer visitors a unique experience through events, educational programs, and food services. • Our team is dedicated to providing top-tier hospitality while supporting global wildlife conservation. What You Will Do Each Day: • Prepare and cook meals following established recipes and safety protocols. • Maintain cleanliness and organization in the kitchen. • Assist with inventory management and restocking supplies. • Collaborate with a team to ensure high-quality service. Why You'll Love Working Here: • Competitive pay: $20 per hour • 401(k) with matching, profit-sharing, and healthcare allowance • Vacation and holiday time off • Be part of an organization that values conservation, education, and sustainability. Responsibilities • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client • Support restaurant prep (BOH and line) for daily operations • Meet daily quick service, food service, safety, quality, availability, merchandising, and guest service standards • Ensure proper food quantities are set for daily and ongoing service • Participate in safety logs including food temperatures, rotation, and waste as necessary • Maintain safe food handling practices at all times • Ensure proper uniform, hygiene, hand-washing, and glove use • Maintain a SSAfe work environment by following all SSAFETY rules • Follow daily prep and task lists as assigned • Support operations in assigned roles and assist where needed • Respond efficiently to guest feedback and report concerns to supervisors • Communicate any service or quality issues to the Restaurant Supervisor or Food Operations Manager • Remain knowledgeable of all menu items, pricing, and specials • Assist with dishwashing as needed • Maintain a clean, safe, and organized work environment • Uphold company policies and procedures • Perform additional duties as assigned Requirements • Strong interpersonal and communication skills • Strong problem-solving and organizational abilities • Ability to remain flexible in a fast-paced environment • Team player with a personable, professional, upbeat, and energetic attitude • Takes initiative and supports team operations • Ability to stand for extended periods and lift/move boxes (10–35 lbs) • Ability to work varied hours including nights, weekends, and holidays Previous Experience • Food handling license preferred • 1–2 years of food preparation experience preferred Next Steps: Ready to be part of an exciting, mission-driven team? Apply now.

SSA Group at the Monterey Bay Aquarium is hiring a Part Time Food Service Busser in Monterey Bay, CA. This is a part-time, onsite role paying $17.25 per hour. You will keep the dining areas clean, welcoming, and ready for the next guest inside one of the most iconic aquariums in the world. Who You Are • You are someone who takes pride in a spotless table and a dining room that feels welcoming the moment a guest sits down • You love staying busy and moving with purpose, never standing around waiting to be told what to do next • You believe the small things matter, a clean surface, an empty trash bin, a fresh environment • You are upbeat, energetic, and enjoy being part of a team that works together to create a great experience • You thrive in a fast-paced setting and stay flexible when things get hectic • You are personable and professional, even in a behind-the-scenes role where guests see everything you do Who We Are • SSA Group operates food service inside the Monterey Bay Aquarium, one of the most visited attractions in the country • We are all about one thing, hospitality, and we serve guests at the highest level • Our team values professionalism, energy, and a guest-first mindset in every role • We offer a dynamic work environment inside a world-class venue What You Will Do Each Day • Clear and disinfect tables in your assigned restaurant location throughout your shift • Take out trash, compost, and recycling to proper disposal areas as needed • Maintain a clean, safe, and welcoming dining environment for all guests • Respond to guest feedback quickly and professionally • Support the broader food service operation by filling in wherever the team needs help • Follow all sanitation, hygiene, and safety protocols Why You'll Love Working Here • $17.25 per hour • Part-time Food Service Busser position in Monterey Bay, CA • Work inside the Monterey Bay Aquarium every day • Join a hospitality team that operates inside one of the top attractions in the world • A great entry point into food service and hospitality with a respected operator Next Steps If this Part Time Food Service Busser role sounds like the right fit, apply today.