Careers at Guardian

The Production Coordinator plays a critical support role within the production department by assisting Production Managers with scheduling, customer communication, documentation, and daily operational coordination. This position is ideal for a highly proactive, detail-oriented professional with strong customer service skills and a high level of comfort using technology. The Production Coordinator helps ensure projects move smoothly, customers stay informed, and internal teams remain aligned. Key Responsibilities Customer Service & Communication: • Serve as a primary support contact for customers throughout the production process. • Provide timely updates to customers regarding schedules, next steps, and general project status. • Respond professionally to customer inquiries via phone, email, and text. • Escalate issues or concerns to Production Managers as needed. Production Support: • Support Production Managers with scheduling, coordination, and daily job tracking. • Assist with organizing job files, work orders, and project documentation. • Help coordinate internal teams, subcontractors, and vendors as directed. • Track job progress and ensure required information is updated accurately. Administrative & Technical Support: • Maintain accurate records in production and CRM systems. • Enter notes, schedules, and status updates into project management software. • Assist with reporting, follow-ups, and task management. • Use technology tools efficiently to keep workflows organized and on schedule. Proactivity & Problem Solving: • Anticipate potential delays or issues and communicate proactively. • Follow up on open items without being prompted. • Support continuous improvement of production processes and customer experience. Qualifications: • Strong customer service or client-facing experience. • High level of organization and attention to detail. • Tech-savvy with the ability to learn new software quickly. • Excellent written and verbal communication skills. • Proactive, dependable, and comfortable managing multiple priorities. • Experience supporting operations, production, or project teams preferred.

Job Title: Sales Manager Department: Sales Location: Southeastern Wisconsin Objective: Lead and scale the operations at Guardian Exteriors, driving measurable growth through KPIs and a focus on the three pillars of success: attitude & beliefs, behaviors, and technique & skill. Summary: Guardian Home Improvements is seeking a high-performing Sales Manager with a strong home service sales management background to lead our growing team. The ideal candidate is a proven leader who has successfully built and managed top-producing roofing sales teams, consistently exceeded revenue goals, and developed sales systems that deliver results. This role demands a hands-on leader who thrives in a fast-paced, high-performance environment — someone who leads by example, motivates others, and knows what it takes to close deals in the roofing and exterior construction industry. Primary Responsibilities: - Oversee and optimize every stage of the residential roofing sales process. - Lead by example in the field — ride along, close deals, and demonstrate best practices. - Maintain a consistent and profitable sales volume aligned with company objectives. - Implement accountability systems based on KPIs and performance metrics. - Motivate and guide the sales team to hit individual and collective goals. - Assist with training and role-play sessions to sharpen sales techniques and objection handling. - Ensure CRM data, proposals, and job files are completed accurately and on time. - Track daily activity, leads, and conversion metrics to ensure continuous improvement. - Collaborate with marketing and call center teams to ensure lead flow supports sales targets. - Approve contracts, project work orders, and commission statements for accuracy. - Review lost opportunities to identify patterns, retrain where needed, and improve conversion. - Visit job sites regularly to maintain quality control, client satisfaction, and team accountability. - Foster a high-performance sales culture grounded in integrity, professionalism, and drive. Key Performance Indicators (KPIs): - Demonstration Rate: 80% minimum - Average Contract Amount: $25,000 (New Sales) / $4,750 (repairs) - Maintain Sales Team Close Rate: 42% minimum What You Bring: - 5+ years sales leadership experience - Proven ability to build, manage, and scale high-performing sales teams. - Deep understanding of residential roofing systems, materials, and sales processes. - Data-driven mindset with a focus on KPIs and profitability. - Strong interpersonal, coaching, and motivational skills. - Excellent communication and organizational abilities. - Passion for growth, accountability, and results.

GUARDIAN is seeking qualified, professional, and energetic career-oriented problem solvers to join our Exterior Home Remodeling division. Mid-level position requires supervising and coordinating construction installation activities of the production department. Great opportunity for advancement and additional opportunities. This person must be able to immediately step in, with minimal training, and be able to perform. Essential Duties and/or Responsibilities: • Enforce safety and installation standards. • Direct and coordinate the activities of employees engaged in the construction of remodeling projects for Roofing, Siding, Windows, Carpentry. • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements. • Confer with other supervisors to coordinate operations and activities within or between departments. • Organize job packets, plan work schedules, assignments, and production sequences to meet production goals. • Order and schedule material deliveries for remodeling projects. • Demonstrate work and safety procedures to new employees. • Interpret specifications, blueprints, job orders, and company policies and procedures for workers. • Be the front-line of the production department, meet with customers, conduct preconstruction meetings, close-out projects, final walk throughs and collect final payments. • Determine warranty repairs, minor repairs, punch list items. • Inspect work in process and completed work. • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiencies. • Keep an open line of communication at all times. Qualifications: Experience and Education: • Must have 5-10 years prior construction management experience in exterior trades • Must have demonstrated experience and proficiency in production management and logistics • Must have technical installation knowledge of the home exteriors industry • Professional appearance and demeanor • Excellent verbal and Communication skills • Computer and technology proficiency • Able to pass a drug screen and background check • Valid driver’s license and insurable driving record Attributes Needed To Be Successful: • Excellent communication skills • Energetic and Positive attitude • Coachable • Results oriented • Able to relate to different personality styles • Responsible and accountable for results • Fast Learner • Good Judgment • Enjoy Problem Solving • Time Management skills • Logistics and planning skills • Basic math skills • Have a working understanding of Roofing/Home Exteriors culture

GUARDIAN is seeking qualified, professional, and energetic career-oriented problem solvers to join our Exterior Home Remodeling division. Position involves supervising and coordinating construction installation activities of the production department. Essential Duties and/or Responsibilities: • Enforce safety and installation standards. • Direct and coordinate the activities of employees engaged in the construction of remodeling projects for Roofing, Siding, Windows, Carpentry. • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements. • Confer with other supervisors to coordinate operations and activities within or between departments. • Assist in planning work schedules, assignments, and production sequences to meet production goals. • Assist in ordering and scheduling material deliveries for remodeling projects. • Demonstrate work and safety procedures to new employees. • Interpret specifications, blueprints, job orders, and company policies and procedures for workers. • Be the front-line of the production department, meet with customers, close-out projects, collect final payments. • Perform warranty repairs, minor repairs, punch list items. • Inspect work in process and completed work. • Walk customers through change orders and final walk thru. • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiencies. Qualifications: Experience and Education: • Must have 5 years prior construction experience in exterior (Roofing, Siding, Window) trades • Professional appearance and demeanor • Excellent verbal and Communication skills • Computer and technology proficiency • Able to pass a drug screening and background check • Valid drivers license and reliable transportation Attributes Needed To Be Successful: • Excellent communication skills • Energetic and Positive attitude • Coachable • Results oriented • Able to relate to different personality styles • Responsible and accountable for results • Fast Learner • Good Judgment • Enjoy Problem Solving • Time Management skills • Basic math skills

Key responsibilities: ● Proven experience selling high-ticket custom solutions with a high closing ratio. ● Strong relationship-building and consultative selling skills. ● Ability to work remotely and manage your schedule effectively. ● Willingness to travel daily throughout your assigned location. ● Knowledge of building, construction, architecture, design, or furniture is a plus but not required. ● Proven track record of success in roofing sales or consulting roles ● Extensive knowledge of roofing systems, materials, and installation techniques ● Strong understanding of local building codes, regulations, and safety standards ● Excellent communication, negotiation, and interpersonal skills ● Ability to build and maintain strong relationships with clients and industry partners ● Exceptional problem-solving and decision-making abilities ● Self-motivated and driven to achieve and exceed targets ● Detail-oriented with strong organizational and time management skills ● Valid driver's license and reliable transportation