Careers at Volt Vikings

Are you an experienced Journeyman Electrician looking to join a growing company? We are changing the industry through incredible customer experience, cutting edge technology, and by empowering our team. We can only do this by bringing on skilled and passionate electricians to join our team and help us deliver high-quality residential and commercial electrical services. If you have at least 4 years of experience and are ready for your next opportunity, apply today! Who You Are: You have at least 4 years of experience as a residential and commercial electrician. You’re skilled at diagnosing and repairing electrical issues efficiently. You can read and interpret blueprints, schematics, and electrical codes. You have a valid driver’s license and an insurable driving record. You value safety, accuracy, and excellent customer service. Who We Are: We know that using technology and truly caring about our clients is what sets us apart and creates value for our customers and our team Volt Vikings is a trusted electrical services provider in Tucson, AZ. We offer a range of residential services, including panel upgrades, lighting installations, and EV charger installations. Our team thrives on a strong culture of teamwork, accountability, and growth. What You Will Do Each Day: Install, maintain, and repair electrical systems in new construction and existing properties. Diagnose electrical issues quickly and resolve them with minimal disruption. Interpret blueprints and electrical codes to ensure proper installations and repairs. Communicate with clients to explain solutions and offer system enhancements. Follow all safety guidelines and procedures during every job. Why You’ll Love Working Here: Structured Pay Plan: During your first 90 days, you'll earn hourly pay between $20–$36/hour, based on your experience level. After 90 days, you transition to a performance-based pay structure with commission incentives. Your base rate will be $20/hour, but strong performance is expected to significantly exceed that through commissions. Our structure is designed so top performers consistently earn well above the base. Health insurance, retirement plans, and paid time off for you and your family. Work with a company that values your skills and offers growth opportunities. Enjoy working in a supportive, team-oriented environment.

Step into a leadership role where your expertise makes a direct impact. We’re seeking a seasoned Electrical Service Manager to lead a skilled team of electricians, ensure top-notch service quality, and drive operational excellence. If you’re passionate about mentoring, customer satisfaction, and company growth, this is your opportunity to shine. About Us At Volt Vikings, we take pride in delivering safe, reliable electrical services across Arizona. Our culture is built on craftsmanship, accountability, and growth—where every team member contributes to our success. What You’ll Do - Supervise, train, and mentor electricians to uphold NEC compliance - Oversee planning, permitting, and project execution - Monitor job progress, perform QA checks, and resolve customer concerns - Manage scheduling, resource allocation, and performance metrics - Support fieldwork as needed to meet goals Pay & Schedule - Competitive salary: $80,000–$120,000 + performance bonuses - Full-time: Monday–Friday, 7 AM–5 PM; occasional on-call Requirements - Journeyman electrician certification (Arizona) - 6+ years in electrical work; 2+ in supervision preferred - Valid driver’s license and reliable transportation - Strong leadership, problem-solving, and software skills Benefits - Health insurance, retirement plan, and PTO - Paid training and professional development - Career growth opportunities within a supportive team Next Steps If you’re ready to lead with purpose and grow with a trusted electrical company, apply today!

What You’ll Do (Core Responsibilities) Speed-to-Lead & Booking (Primary) Call new leads within 60 seconds of receiving the lead Qualify the request quickly (what’s happening, urgency, location, access, etc.) Schedule an appointment for an electrician to come on-site Confirm contact details and ensure the customer knows what to expect Customer Service & Communication Handle inbound calls, texts, and follow-ups professionally Calm anxious customers, ask smart questions, and build trust fast Speak confidently about common electrical work (without “over-explaining”) Dispatching & Coordination Schedule and dispatch jobs efficiently (minimize gaps, route smart, keep the day tight) Confirm appointments, send reminders, reduce cancellations/no-shows Document everything clearly in the system Systems / Admin Update job notes, tags, customer info, and outcomes in our CRM Track lead source, booking status, and next steps ServiceTitan experience is a major advantage (or similar CRM/dispatch software) What “Great” Looks Like in This Role You sound American / neutral (not just “good English” — truly near-native) You can control a call: friendly, confident, efficient You can “talk up” the electrician and the visit in a way that builds value and trust You move fast without sounding rushed You treat scheduling like a game of Tetris — organized, accurate, proactive Required Skills / Qualifications Near-native English fluency + American/neutral accent (must be highly natural) Strong phone presence: clear, warm, professional, confident Experience in US home services (electrician / HVAC / plumbing / garage doors / roofing / etc.) is strongly preferred Proven ability to book appointments and handle objections Excellent written English (for notes, texts, follow-ups) Highly organized, reliable, and calm under pressure Tech skills: CRM notes, scheduling, basic spreadsheets, task tracking Big Bonus Points ServiceTitan experience Experience with residential electrical customer service or dispatch Understanding of common electrical job types (troubleshooting, panel work, EV chargers, lighting, outlets/switches, etc.)