Careers at Ascent HVAC and Home Solutions

We’re looking for an experienced HVAC Technician who is as committed to craftsmanship and customer care as we are. Essential Duties & Responsibilities - Perform expert HVAC repairs, including on furnaces, air conditioners, and ventilation systems. - Conduct professional HVAC installations for air conditioners, furnaces, and complete systems. - Provide regular maintenance to ensure system efficiency and reliability. - Respond to emergency service calls to restore heating or cooling. - Engage with customers to assess and meet their HVAC needs." About You – Qualifications & Traits - Several years (ideally 2+ years) of HVAC experience, with a strong foundation in diagnostics and repair. - Strong interpersonal and communication skills, with the ability to explain technical details in terms customers understand. - Detail-oriented, proactive, dependable, and safety-minded. - Valid driver’s license and reliable transportation.

Position Summary -Responsible for efficiently managing tech routes, dispatching calls, and updating service statuses to ensure timely HVAC service delivery. -Acts as a critical communication hub between technicians, customers, and management to drive operational success and maintain high customer satisfaction. Essential Duties and Responsibilities -Manage and assign daily service calls to HVAC technicians based on skillset and geographic location. -Monitor service progress and update customer service statuses in real time. -Coordinate effectively with technicians and management to address scheduling conflicts and urgent repairs. -Maintain detailed records of dispatch activities and service history -Ensure communication accuracy to support billing and customer follow-up processes. Key Tasks / Daily Activities -Review incoming service requests and prioritize calls efficiently. -Dispatch qualified technicians to service calls promptly while ensuring optimal route management. -Track technician progress using the company’s dispatch software and update the system regularly. -Communicate with customers to confirm appointments and relay technician ETAs. -Resolve scheduling issues and reassign calls as needed to maintain service standards. Required Qualifications and Skills -Experience in a dispatch or operations role, preferably in field service industries -Strong communication skills and proficiency in dispatch and routing software. -Excellent problem-solving abilities and keen attention to detail. -Capable of working under pressure in a fast-paced environment. Preferred Experience -Experience in the HVAC or broader home services industry. -Familiarity with CRM and dispatch management systems. -Prior experience managing technician schedules and routes. -Background in customer service and field operations coordination.

Bookkeeper Company: Ascent Multifamily Solutions Location: Denver, CO or Colorado Springs, CO (Flexible work location: Full-time in-office in Denver, CO or Colorado Springs, CO or hybrid or office-flexible) Employment type: Full-time About Ascent Multifamily Solutions Ascent Multifamily Solutions is a Denver-based trades services company providing mechanical, electrical, and plumbing solutions to multifamily property owners and operators. We pride ourselves on quality workmanship, responsive service, and tight operational discipline — and we're looking for a Bookkeeper who can be the backbone of that discipline on the financial side. About the Role We're hiring a Bookkeeper to own the day-to-day accounting operations of the business. This is a hands-on, high-ownership role: you'll manage AR, AP, payroll, job costing, and bank reconciliations, and partner closely with our owner, field operations team, and corporate accounting on financial reporting. The right person is detail-obsessed, comfortable working across ServiceTitan and QuickBooks Online, and energized by the idea of helping us evolve our accounting systems into a sharper management tool. This role has a flexible work location in Colorado Springs or Denver: Full-time in-office or hybrid or office-flexible What You'll Do Accounts Payable • Download, review, and record vendor and subcontractor invoices in QuickBooks Online; verify against payment history to prevent duplicate payments • Maintain a clean audit trail by attaching supporting documentation from our receipt management tool to QBO entries • Prepare weekly bill summaries for owner approval and process approved payments through Melio • Communicate with vendors on AP questions, discrepancies, and payment status • Support vendor onboarding, offboarding, and ongoing relationship management in coordination with the field team Accounts Receivable • Create estimates in ServiceTitan and send to customers for approval • Generate customer invoices from completed jobs — pulling from estimates for fixed-bid work or building from time and materials for service orders (with appropriate markup) • Generate and review weekly AR Aging reports; follow up on unpaid invoices via system reminders and direct outreach • Record customer deposits and online payments and apply against the correct accounts • Manage lien notices for accounts past 60 days through our CRM lien platform Daily Cash & Bank Operations • Check daily POS Pay approvals through Citywide Banks online portal • Record daily income and expense transactions across all bank and credit card accounts (Citywide, Barclay, Home Depot, Visa, Amex, Costco, America First Credit, etc.) via QBO bank feeds • Review daily cash balances and account for net cash changes • Complete monthly bank and credit card reconciliations, ensuring proper categorization of all debits and expenses Payroll & Job Costing • Process bi-weekly payroll for technicians and virtual assistants in Comploy • Review technician daily timesheet entries, job status updates, photos, and notes; coordinate with the field team to resolve gaps before payroll runs • Help create jobs and schedule technicians in ServiceTitan in coordination with operations Financial Reporting & Project Accounting • Manage project-level accounting — track income and expenses by project, working with vendors and operations to ensure accurate cost allocation • Provide the owner with weekly income and expense summaries to keep financial metrics on track • Assist corporate accounting with monthly financial report preparation and review (Balance Sheet, Income Statement, General Ledger, Cash Flow) and incorporate adjustments as needed Systems & Process Improvement • Partner with ServiceTitan to resolve accounting integration issues and maintain the pricebook • Document and update accounting procedures • Support the yearly insurance audit • Help us evolve our accounting systems into a more effective tool for managing the business What You Bring Required • 3+ years of full-cycle bookkeeping experience (AR, AP, payroll, bank reconciliation, financial report preparation) • Proficiency in QuickBooks Online • Hands-on experience with ServiceTitan (or a comparable field service management platform) • Experience in trades accounting (mechanical, electrical, plumbing, HVAC, or general construction/contractor environment) • Strong understanding of project/job costing • Excellent organizational skills and attention to detail — you build clean audit trails by default • Ability to make competent, informed decisions on day-to-day issues without constant oversight • Strong written and verbal communication skills (you'll interface with vendors, customers, technicians, and leadership) • Authorized to work in the U.S. Preferred • Experience with Melio for bill pay and Comploy (or similar) for payroll • Familiarity with multifamily property service businesses • Experience managing lien filings and collections processes • Experience supporting yearly insurance audits • Comfort working alongside a remote/VA support team What Success Looks Like • First 60 days: Confidently running daily AP, AR, and bank feed work; familiar with our chart of accounts, vendors, customers, and ServiceTitan workflows. • First 6 months: Owning the full bi-weekly payroll cycle, monthly bank rec, and weekly owner reporting cadence with minimal handoffs; identifying and resolving systems gaps. • First 12 months: Recognized as the financial operations anchor of Ascent — clean books, clean audit trail, smooth month-end, and meaningful improvements to how we use ServiceTitan and QBO together. Compensation & Benefits • Salary range: $55,000 – $65,000 annually, depending on experience (with room above this range for candidates bringing strong ServiceTitan + multifamily trades experience) • Paid time off and holidays • Bonuses targeting about 10% of salary • Flexible work location: Full-time in-office in Denver, CO or Colorado Springs, CO or hybrid or office-flexible