Training Manager

About This Role

Happy House Cleaning is a rapidly growing residential cleaning company in Dane County. We are committed to professionalism, quality, and consistency, building long-lasting relationships with our clients while fostering a positive, growth-oriented culture for our team. Our mission is to always “Aim 4 Better” – a better cleaning experience for clients, a better culture for our team, and a better life for ourselves. Our values — communication, professionalism, quality, and learning — guide everything we do. We are looking for a Training Manager to lead, coach, and develop our team of cleaning professionals, and to build and implement our company-wide training program. Cleaning experience is highly preferred but not required if the candidate demonstrates strong leadership, creativity, and alignment with our culture and values. Who We Are Looking For We want someone who brings energy, creativity, and strong leadership to the role. Key qualities include: Positive Attitude -Ability to tactfully guide and correct team members -Lead with encouragement and support Creativity -Build and refine the company’s training program -Strong communication and writing skills -Comfort using computers and software tools Strong Work Ethic -Committed to contributing to a fast-growing company -Self-starter who takes initiative and follows through on responsibilities Lead by Example -Arrive on time, maintain a professional appearance -Demonstrate the standards and values of Happy House Cleaning daily Key Responsibilities -Build, maintain, and continuously improve the training program and materials -Recruit, hire, and onboard new cleaning staff -Train and mentor team leaders (“train the trainers”) -Occasionally train cleaning technician trainees, in the field, when Trainers are not available -Conduct performance reviews and provide constructive feedback -Oversee quality assurance to ensure adherence to company standards -Conduct field visits to coach staff and reinforce expectations (supervisory role; not responsible for cleaning) Why Join Us? -Lead a growing team and shape our training program -Work in a supportive, employee-oriented and growth-focused culture -Opportunity to make a tangible impact on the company and your career -Relocation assistance may be available -Health insurance is not provided in this position

Requirements

About Happy House Madison

Our goal at Happy House Cleaning is a strong foundation of professionally trained cleaning technicians. We’ve learned when our employees feel happy and appreciated, they choose to deliver their best work to the clients each and every day.