Office Manager (Construction/Trades)

Company: All Pro Painters
Location: Ottawa, Ontario (Hybrid)
Compensation: ~$25/hour + bonus opportunities
Position Type: Full-Time

Help Run a Growing Ottawa Business

All Pro Painters is a growing residential and commercial painting company serving the Ottawa area.

We’re looking for a highly organized Executive Assistant / Operations Coordinator who enjoys solving problems, managing details, and helping a small business run smoothly.

In this role, you’ll work directly with the owner and take ownership of lead handling, scheduling, administrative coordination, and operational support.

This position is ideal for someone who enjoys responsibility, autonomy, and improving systems — not just routine administrative tasks.

As the company grows, this role has the potential to evolve into a Senior Executive Assistant or Operations leadership position.

Our Core Values

• Champion’s Mentality

We operate with grit and tenacity. We embrace challenges and constantly strive to improve.

• Entrepreneur’s Mindset

We take extreme ownership, challenge the status quo, and bias toward action.

• Servant’s Heart

We lead with empathy and humility. We put customers and teammates first.

• People & Team First

We build open, honest relationships and invest in each other's success.

Key Responsibilities

Customer Communication & Lead Handling

• Answer inbound calls and respond to new customer inquiries

• Qualify leads and schedule estimate appointments

• Follow up with prospects and maintain strong customer communication

• Ensure fast, professional responses to all inquiries

Scheduling & Calendar Management

• Manage the owner’s calendar and meeting coordination

• Schedule estimate appointments efficiently

• Keep schedules organized and running smoothly

CRM & Administrative Systems

• Maintain accurate CRM records and lead tracking

• Organize documentation and internal processes

• Help improve administrative systems and workflows

Operations Support

• Assist with payroll preparation and bookkeeping coordination

• Support day-to-day operational organization

• Help maintain internal communication between office and field teams

Strategic Partner Outreach

• Reach out to potential partners including:

• Realtors

• Builders

• Property managers

• Coordinate introductions and relationship-building meetings

Requirements

• Must live in the Ottawa area

• Access to a vehicle and valid driver’s license

• Comfortable speaking with customers on the phone

• Strong organization and communication skills

• Ability to manage multiple priorities independently

• Positive attitude and strong work ethic

• Clean background check

Nice to Have

• CRM experience

• Small business operations experience

• Property management experience

• Construction or home services industry experience

Compensation & Benefits

• Starting compensation equivalent to approximately $25/hour

• Performance bonuses tied to operational KPIs such as:

• Lead response time

• Lead handling efficiency

• Process improvements

• PTO

• Long-term growth opportunities within the company