Looking for a dynamic leadership role in a fast-paced environment? Join the Monterey Bay Aquarium as a Cafe Supervisor, where you’ll manage a team of culinary and retail staff to ensure a world-class guest experience. Help us drive sustainability and service excellence every day.
Who You Are:
You have proven supervisory experience managing service teams of 10+ employees.
You are organized, detail-oriented, and thrive in a fast-paced work environment.
You are committed to maintaining the highest levels of service and guest satisfaction.
You are proactive, able to anticipate needs, and handle multiple responsibilities with ease.
You enjoy creating positive work environments through leadership and support.
Who We Are:
At Monterey Bay Aquarium, we provide a world-class culinary and retail experience for guests, aiming to educate and inspire through ocean conservation.
We are committed to sustainability, reducing single-use plastics, and sourcing locally to support environmental initiatives.
Located at the iconic Monterey Bay, our team is dedicated to making every guest experience memorable.
As part of our team, you’ll undergo a week-long welcome training to help you integrate into our culture and operations.
What You Will Do Each Day:
Oversee daily operations and ensure smooth service delivery in both food service and retail.
Lead your team in creating an unforgettable guest experience using SSA EXTRA Guest Service.
Manage inventory, prep, staffing, and guest interactions.
Ensure all health and safety standards are maintained in food handling and storage.
Track waste reduction and contribute to our sustainability efforts.
Why You'll Love Working Here:
Competitive pay range of $22-$25 per hour, with opportunities for advancement.
Comprehensive benefits, including a paid week of training, Employee Assistance Program, and meal plan.
Work at an iconic location with a mission to protect and preserve our oceans.
Access to employee discounts in retail and culinary.
Pay Range: $22-$25 per hour
Compensation and Benefits
Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
Employee Assistance Program
Get Paid Early
Tuition Discount through Partnership College
Parental Leave
Meal Plan & employee Discounts
Pay: $22-$25/hr
onsite • Monterey, CA
You have proven supervisory experience managing service teams of 10+ employees.; You are organized, detail-oriented, and thrive in a fast-paced work environment.; You are committed to maintaining the highest levels of service and guest satisfaction.; You are proactive, able to anticipate needs, and handle multiple responsibilities with ease.; You enjoy creating positive work environments through leadership and support.
SSA Group at the Monterey Bay Aquarium is all about one thing - hospitality. We make sure the best attractions in the world serve their guests at the highest levels. Join our team to learn what it means to serve others!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Take the next step in your professional journey. Apply now and join our team of talented individuals making a difference.
Apply for this Position