Careers at Benjamin's Power Washing

Job Description We are seeking an Inside Sales Professional to provide exceptional support for our residential and commercial clients. You will manage incoming calls and messages closing hot leads with future clients and CLOSING the deal! Additionally you will be schedule jobs, resolve customer concerns, and ensure a smooth customer experience. The ideal candidate is sales driven, organized, professional, solution-oriented, and enjoys helping customers. Responsibilities: • Handle incoming calls, emails, and inquiries from customers & close the sale over the phone. • Price quote and close hot inbound leads. • Manage follow up calls with potential clients. • Schedule appointments and coordinate with the operations team. • Resolve customer complaints and concerns efficiently. • Maintain accurate records of interactions and service requests. • Suggest improvements to enhance the customer experience. Requirements: • Previous customer service experience, preferably in a service-based industry. • Strong communication and problem-solving skills. • Organized and able to manage multiple tasks simultaneously. • Professional, patient, and solution-oriented demeanor. • Familiarity with scheduling or CRM software is a plus. Compensation: Draw vs Commission

We are looking for a Sales Representative to grow our customer base for residential and commercial power washing services. The ideal candidate is results-driven, self-motivated, and skilled at generating leads, building relationships, and closing deals. You will collaborate with the operations team to ensure a smooth customer experience from initial contact through project completion. Who You Are • This is for someone motivated and relentless, not afraid of hearing “no” and pushing through it • Must be able to generate their own leads consistently, not rely on company leads • Fast follow up is non negotiable, speed wins in this role • Ability to pivot in conversations and handle objections at a high level • Team first mindset, coachable, and serious about growth We’re not looking for employees, we’re looking for producers Responsibilities: • Generate leads through outreach and networking. • Educate potential customers on our services and pricing. • Close sales and follow up to ensure customer satisfaction. • Collaborate with operations to schedule jobs and manage customer expectations. • Track and report on sales performance and results. Requirements: • Previous sales experience, preferably in service-based industries. • Strong communication and negotiation skills. • Self-motivated and goal-oriented. • Ability to work independently and manage a sales pipeline. • Comfortable collaborating with operations and customer service teams. Compensation: Draw vs Commission

If you take pride in hard work, want to grow fast, and want to be part of a team that actually wins, Benjamin’s Power Washing is your next move. We’re one of the Northeast’s fastest-growing exterior cleaning companies — Inc. 5000 ranked, elite equipment, and a culture built on grit, brotherhood, and doing things the right way. Now hiring an entry level Technician!!! What You’ll Do • Wash homes, roofs, buildings, gutters, patios, and more • Handle ladders and roof work with confidence • Work outdoors in all weather • Keep equipment sharp and jobs to standard • Communicate well with customers • Wrap up jobs with quick end-of-day reports This is tough, hands-on work — and you’ll be respected for it. Who Succeeds Here • Reliable, hardworking, proud of the craft • Solid with heights, equipment, and physical labor • Natural leaders and strong team player. • Hungry for growth and responsibility Show up and follow the systems — you’ll rise quickly. What You Get • $22 - $32/hr + up to $7/hr in bonuses • Paid training and real advancement • Full gear and safety support • A team that actually cares Paths to Crew Leader, Territory Lead, and more

Operations Manager – Exterior Cleaning & Field Services Position Summary: We're a fast-growing start-up company, and we're looking for a scrappy Operations Manager who is excited about building new processes, thinking on their feet, and analyze data to make good decisions quickly. We’re searching for a hands-on **Operations Manager** who can lead from the field and the office. This role oversees daily production, team performance, and operational systems for our exterior cleaning division. You’ll develop SOPs and procedures, support hiring/training, dispatch crews, climb ladders when needed, and ensure that quality, safety, and profitability stay on target. If you’re someone who can coach teams, build scalable processes, and still jump in the field to validate standards, this role is built for you. Essential Duties & Responsibilities: • Oversee field operations and crew performance to ensure safe, high-quality service delivery. • Work both in-office and on-site to implement, document, and refine SOPs and operational processes. • Dispatch crews, manage daily schedules, and adjust routing for maximum efficiency. • Conduct hiring, onboarding, and hands-on training to build a strong, teachable workforce. • Perform field inspections, climb ladders when needed, and verify compliance with safety and quality standards. • Monitor production rates, labor efficiency, and gross margins to hit company benchmarks. • Use CRM/scheduling software (HousecallPro, ServiceTitan, etc.) to manage operations. • Lead safety programs, toolbox talks, and protocol enforcement. • Handle performance reviews, corrective action, and team development. • Collaborate with sales to ensure accurate scoping, staffing, and job planning. • Occasionally work weekends, emergency hours, or overtime as needed. Key Daily Activities: • Conduct morning kickoffs with technicians and crew leads. • Review routing, workload, and asset allocation; dispatch trucks accordingly. • Visit job sites to coach crews, validate SOPs, and ensure safe and consistent work. • Troubleshoot issues in real time—staffing, equipment, customer concerns, etc. • Maintain production dashboards and report weekly performance metrics. • Work on continuous process improvement: SOPs, safety initiatives, training materials. Key Performance Indicators (KPIs): **Gross Margin:** 55–60% target **Crew Utilization:** 85%+ **Quality / CSAT Score:** ≥ 4.7/5.0 **Callback Rate:** ≤ 5% **Safety:** Zero recordable incidents per quarter **Ramp-Up Goal:** 80% of KPIs by 30 days, 90% by 60 days, full performance by 90 days Required Qualifications: • 3+ years supervising field technicians or crews in home services, construction, restoration, or similar. • Experience using CRM/field management software (HousecallPro, ServiceTitan, Jobber, etc.). • Strong leadership, communication, and problem-solving skills. • Ability to climb ladders, work outdoors, and lift up to 50 lbs as needed. • Valid driver’s license with a clean driving record. • Knowledge of OSHA standards and safety best practices. Preferred Qualifications: • Experience developing SOPs, training systems, or operational playbooks. • Background in financial analysis or managing job cost/margins. • Project management certification (PMP or similar). • Familiarity with exterior cleaning, holiday lighting, or facility maintenance. Work Environment & Schedule: • Monday–Friday, 7:00 AM–5:00 PM (extended or weekend hours during peak seasons). • Mix of office, warehouse, and field/job site environments. • On-call availability for urgent operational issues. Compensation & Benefits: • $85,000-105,000 base salary + bonuses of up to $30,000 • Bonuses awarded for margin performance, quality scores, and low callback rates. • Health insurance, paid time off, and retirement plan options provided.