Careers at Sani-Bright

Join Our Team at Sani-Bright Sani-Bright is looking for Carpet Cleaning Technicians to join our team in Indianapolis. If you're dependable, take pride in your work, and enjoy hands-on tasks, this could be a great fit for you. Key Responsibilities: Perform carpet and area rug cleaning in residential and commercial settings Treat pet stains and odors using safe, effective methods Operate eco-friendly, professional-grade equipment Deliver excellent service and ensure customer satisfaction Maintain a clean and organized work vehicle and equipment What We’re Looking For: Reliable and detail-oriented individuals Comfortable working independently and with a team Strong communication and customer service skills Willingness to learn and grow within the company Valid driver's license and clean driving record Why Work With Us: Competitive annual earnings: $50,000–$65,000 (plus tips and bonuses) 20 days of paid time off/holidays annually Company retirement plan with matching Opportunities for performance bonuses and advancement Supportive, team-oriented work environment

Are you ready to ignite your career with a dynamic role that puts your exceptional organizational, client service, and computer skills to the test? Look no further! We're on the hunt for a top-notch Customer Service Specialist to join our team and take your talents to the next level. Position Highlights: As our Customer Service Specialist, you'll be the driving force behind the exceptional customer service at Sani-Bright Carpet Cleaning. What You’ll Be Doing: Effectively manage incoming calls, texts, and emails Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Schedule & communicate with technicians to meet customer requirements Assign jobs based on priority to the available workforce Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Serve and assist walk-in customers at our area rug check-in counter Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage customers What We Offer: A vibrant and energetic work environment. Expert, on-going customer service training & coaching support to keep you at the top of your game. The chance to be the go-to expert for high-end customer service. Opportunities for personal and professional growth. Competitive compensation, bonuses, and benefits. The satisfaction of knowing you're a key player in our team’s success. Requirements to Shine: A magnetic phone presence and a customer-service superpower. Preferably, 2 years previous experience working as a CSR or Dispatcher. Juggling multiple tasks with grace is your forte. Ability to work 1 Saturday each month. You have the charisma to present and sell our outstanding services. Typing at the speed of light—50 words per minute or more. Additional computer experience preferred (familiar with modern Microsoft (excel, outlook, word, etc) and Customer Record systems (for example: Quickbooks, ServiceTitan, etc.) on Windows PC) Self-motivated and ready to rock. Eligible to work in the United States. A clean record (pass a background check and drug screen). Dress to impress in smart casual attire. If you're up for this thrilling challenge and ready to make a real impact, don't miss your chance to be our next Customer Service Specialist! Apply today and embark on a journey that will redefine your career path. Join Sani-Bright and become a vital part of our customer-centric service business!

We need skilled Area Rug Technicians NOW! Join a growing company that values your expertise and offers excellent pay, benefits, and room for growth. Don’t wait—apply today! Who You Are: You’re an experienced technician who thrives in fast-paced environments. You’re ready to jump in and start making an impact from day one. You take pride in your work and always aim for perfection. You’re eager to take on new challenges and grow your skills. Who We Are: Sani-Bright is a highly trusted company with over 1,000 5-star reviews and a reputation for excellence. We offer comprehensive services, including Carpet, Rug, Upholstery, and Tile Cleaning. We’re eco-friendly and committed to providing the best customer experience. Based in Indianapolis, IN, we’re expanding rapidly and looking for talented professionals to join our team. What You Will Do Each Day: Lead area rug cleaning projects with care and expertise. Perform pet stain and odor removal services for residential and commercial clients. Utilize eco-friendly cleaning products and state-of-the-art equipment. Deliver top-notch service, ensuring customer satisfaction on every job. Why You'll Love Working Here: Competitive pay from $43k to $60k annually, plus tips and performance bonuses. 20 PTO/Holidays a year, with company match for retirement. Immediate start and growth opportunities in a company that values your skills.