Install Coordinator

The Install Coordinator owns each installation from the moment of sale through final completion and inspection. This role is the connective tissue between the sales and install departments - scheduling and dispatching crews, securing permits, managing materials and equipment, and ensuring every project is delivered on schedule, within budget, and to Fast Layne standard. The Install Coordinator maintains a clear, current view of installer availability and skill sets, deploys the right team to the right job, and keeps every stakeholder informed from start to finish.

Key Responsibilities

Crew Scheduling & Dispatch

• Plan installation schedules and coordinate crews, installers, apprentices, and contractors from immediately after the point of sale through project completion.

• Maintain a current roster of available installers that reflects everyone's strengths and specialties (gas, water, sewer, general plumbing, etc.) to deploy the right team for the size and scope of each project.

• Staff each job with one lead installer and two apprentices, adjusting only as project scope requires.

• Dispatch installers and apprentices, confirming each team member understands their task and has reviewed the project bid sheet (completed by the sales supervisor) with the Install Coordinator before work begins.

• Keep every project on schedule and within its approved budget.

Project Oversight, Quality, Safety & Compliance

• Monitor job progress, workmanship, safety, and code compliance, holding all work to Fast Layne standard for quality and efficiency.

• Resolve on-site issues with clients, customers, and crews, and keep stakeholders updated throughout the project.

• Ensure all safety equipment and materials are prepared each morning and ready for every team member at a moment's notice.

• Confirm each team member maintains proper company attire and a clean, professional appearance and hygiene.

Permits & Documentation

• Pull permits on jobs that require them or are requested by clients, coordinating with the Permit Runner where one is assigned.

• Manage As-builts, CAD drawings, and related documentation, working in a timely manner with engineering and city officials to keep projects code compliant.

• Track permit status, correct application issues, and follow up on delays so approvals never hold up an install.

Materials & Procurement

• Monitor material spending so quantities reflect what each project requires — no overspending or excess leftover materials.

Fleet, Tools & Equipment

• Monitor tool rentals, returns, repairs, and maintenance daily, maintaining a check-in / check-out sign-in sheet with time and date stamps, job numbers, and client names for clarity.

• Account for the day-to-day needs of company-issued work vans and trucks, logging activity into the designated spreadsheet / Excel folder, with fleet rentals and vehicles monitored alongside the Operations Manager.

• Handle any employee request for vehicle inspection or maintenance immediately and log it for records.

Warehouse, Team Culture & Daily Cadence

• Keep the warehouse clean and always organized, using apprentice "shop hours" for cleaning, trash removal, and organizing cages, materials, and equipment.

• Champion teamwork, a winning culture, and a winning attitude across the install team.

• Stay in constant communication with the sales supervisor and lead installer on each project, acting as the liaison between the sales and install departments.

• Huddle daily with the Operations Manager and leadership at Fast Layne locations to align on help, training, questions, and concerns.

Qualifications

• Working knowledge of plumbing and drain installation across gas, water, sewer, and general plumbing scopes.

• Experience scheduling, dispatching, and supervising field crews on budget and on deadlines.

• Familiarity with the permitting process, inspections, and coordination with engineering and city / county officials.

• Strong organizational skills and comfort maintaining logs, sign-in / out sheets, and spreadsheets for tools, materials, and fleet.

• Clear, proactive communicator able to bridge sales and field operations.

• Commitment to safety, code compliance, and a clean, professional, team-first culture.