Careers at Blue Gander Window Cleaning

Looking for a job where you can stay active, work outdoors, and grow your career? Join Blue Gander Window Cleaning, a leading exterior cleaning company in the Treasure Valley. No experience? No problem. We provide full training and all the tools you need. What We Offer • Competitive pay: Starting at $18/hour with productivity bonuses, tips, and seasonal incentives. Most team members earn $19–$22/hour within a few months • Tips: Earn additional income based on performance • 100% employer-paid benefits: We cover your health and dental insurance (up to $365/month value). If you don’t need our insurance, we add $200/month to your paycheck • Paid time off and holidays: Two weeks of PTO and five paid holidays each year • Career growth: We promote from within and offer a structured advancement program • Supportive team environment: Work with a professional crew that values hard work, respect, and organization • Extra perks: A stocked fridge with free drinks and snacks at our shop What You’ll Do • Window cleaning • Gutter cleaning • Pressure washing • Holiday light installation (October–December) Schedule • Monday through Friday • 7:00 AM – 3:00/4:00 PM • Optional weekend shifts available Requirements • Valid driver’s license with a clean driving record • Ability to pass a background check • Reliable transportation • Authorization to work in the U.S. and fluency in English • Smartphone with a data plan for job-related use • Physical fitness: ability to lift 38’ ladders, power washers, and work at heights • Positive attitude and strong work ethic • Experience in roofing, landscaping, or general labor is a plus (but not required)

Join Our Team at Blue Gander Window Cleaning Located in Boise, Idaho, Blue Gander Window Cleaning is a leader in residential and commercial window cleaning across the Treasure Valley. We pride ourselves on delivering exceptional service while fostering a healthy, positive, and fun work environment. We are currently seeking a dynamic and enthusiastic Customer Experience Specialist to join our growing company. This key role owns the entire customer lifecycle from lead to loyalty, ensuring 100% responsiveness and optimal schedule density. If you enjoy talking on the phone, thrive in a fast-paced office environment, enjoy working with a supportive team, and have a passion for organization and customer service, we want to hear from you. What You'll Do • Inbound Command: Own all incoming customer communication (calls, emails, and texts), striving for zero missed calls during business hours • Pipeline Conversion: Manage the estimate-to-booking process, including pricing jobs/services, creating estimates, and following up on open proposals to maximize closing rates • Schedule Optimization: Strategically book and coordinate services in Housecall Pro (HCP) to minimize technician drive time and maximize “wrench time” • Reputation Management: Manage the customer feedback loop (surveys/reviews) and resolve relational callbacks from unhappy customers who need service recovery rather than a redo • Outbound Momentum: Execute service plan follow-ups and marketing campaigns to proactively fill gaps in the schedule • Collaborate with sales and operations teams to maintain seamless workflows • Take on new tasks as needed, demonstrating flexibility and adaptability What We Offer • Health and dental insurance: 100% premium coverage after 90 days • Generous time off: Two weeks of paid time off and five paid holidays annually • Leadership development opportunities • Supportive team culture focused on collaboration and shared success Schedule • Monday through Friday • 8:30 AM – 5:30 PM Requirements • You enjoy talking on the phone—texting is for introverts • Numbers and data are your jam—you thrive in spreadsheets and analysis • You’re a confident decision-maker and can work independently • Providing excellent customer service and making people happy energizes you • You’re tech-savvy and comfortable using a variety of web-based software • You enjoy solving puzzles and improving workflow processes • Organization and communication are your superpowers • You’re excited about building, improving, and enhancing processes • Ability to pass a background check